CTO / Engineering leadership
Control ownership map, technical remediation backlog, and change-control expectations.
Compliance Service
GDPR Operational Privacy Program for SaaS a Data Map, DSAR, Retention, DPIA Cadence
Operational GDPR implementation: data mapping, DSAR workflows, retention and deletion controls, and DPIA cadenceaaligned with legal.
4-8 weeks
Timeline
$6,500
Starting at
Global
Coverage
B2B SaaS
Best fit
Why this matters now
Enterprise buyers require practical privacy evidence, not only policy language.
A focused readiness cycle closes common legal-ops gaps quickly.
Operational GDPR workflows reduce contract friction with EU customers and procurement teams.
Common blockers we solve
- Data mapping and legal basis records are incomplete across systems.
- DSAR workflows are manual and do not scale with customer volume.
- Retention and deletion controls are not consistently implemented.
Our approach maps each blocker to a concrete deliverable and an internal owner, so remediation does not stall in planning mode.
Delivery process
Step 1
Data mapping
Map data categories, lawful basis, vendors, and transfer points.
Step 2
Gap remediation
Close DSAR, retention, and privacy notice process gaps.
Step 3
Governance handoff
Deliver repeatable legal-ops workflow and ownership model.
Step 4
Control validation
Run practical tests on DSAR, consent, retention, and incident notification pathways.
Artifacts by stakeholder
Security / Compliance owner
Framework-aligned control matrix, evidence index, and periodic review cadence.
Founders / Revenue leadership
Readiness status summary, risk register highlights, and procurement-safe messaging.
What you get
- Data inventory template
- DSAR workflow
- Retention control map
- Privacy governance cadence
- Vendor and subprocessors review checklist
- Operational privacy response playbook
Inputs we need from you
Systems, owners, policies, and access so we can start and produce evidence.
- List of systems that process personal data (product, CRM, analytics, support).
- Designated DPO or legal contact and product/engineering owners for data flows.
- Existing privacy notices, consent mechanisms, and vendor list.
- Access to key systems (read-only or export) for evidence and mapping validation.
Outputs you can send to an auditor or procurement
- Data inventory and processing map with lawful basis and retention.
- DSAR workflow documentation and sample response trail.
- Retention and deletion control map and vendor review checklist.
- Privacy governance cadence and incident response playbook.
Control ownership model
- CertifyOps (Responsible): Data mapping structure, DSAR workflow design, retention map, and governance cadence.
- Your legal/DPO (Accountable): Lawful basis, notice language, and legal sign-off on processes.
- Product/Engineering (Responsible): Implementation in systems, evidence provision, and ongoing execution.
- Regulator (Informed): We do not represent you before regulators; we deliver operational readiness.
Risks and boundaries
We deliver operational privacy implementation and evidence; we do not provide legal advice or represent you before regulators. Your legal counsel owns interpretation of GDPR and contract terms. We align workflows and artifacts to support your DPO and procurement needs.
Customer outcome spotlight
SECUREMYCONTENT5 weeksGCP, HubSpot, Linear
Operationalized GDPR request workflows and improved procurement responses.
Integrations and evidence
CRM + support (Salesforce, HubSpot, Zendesk)
Request-response trails, consent handling logs, and data subject communication audit trail.
Data warehouse + analytics (BigQuery, Snowflake, etc.)
Retention windows, deletion workflows, and access-control monitoring evidence.
Marketing automation (Mailchimp, Braze, etc.)
Consent capture, unsubscribe propagation, and preference audit trail.
Google Workspace / Microsoft 365
Access controls, retention policies, and e-discovery/export for DSAR.
Jira / Notion / internal tools
DPIA and processing activity tracking, vendor review logs.
Hybrid service vs software-only tools
| Option | Best for | Tradeoff |
|---|---|---|
| CertifyOps privacy service | Teams needing practical execution between legal and engineering. | Needs active legal review during implementation. |
| Policy template only | Organizations with mature legal ops and existing privacy governance structure. | Fast to start, but often weak on operational implementation depth. |
Packages and pricing
Privacy Foundation
$6,500
SaaS teams formalizing GDPR operating basics.
- Data flow map
- Notice review
- DSAR workflow
Privacy Operations
$10,500
Teams needing repeatable DSAR, retention, and governance operations.
- End-to-end DSAR flow
- Retention and deletion controls
- Quarterly governance rhythm
GDPR SaaS Checklist
Use this working brief as a baseline for your next compliance planning session.
FAQ
Do you provide legal advice?
No. We provide implementation support and collaborate with your legal counsel.
Can GDPR readiness run with SOC 2 work?
Yes. We align overlapping controls and evidence workflows to avoid duplicated effort.
Do you help with customer privacy questionnaires?
Yes. We provide practical response structure and evidence references for customer reviews.
Related guides and resources
Priority blog guides
- The 30-Day SOC 2 Readiness Plan for SaaS
- SOC 2 Type I vs Type II: What Startups Should Choose First
- Vanta vs Drata vs Delve vs Human-Led Service
Reference resources
- SOC 2 One-Page Checklist
- ISO 27001 Scope Worksheet
Need a custom delivery plan?
We adapt scope, timeline, and support to your product and sales context.